01 Company Information

Dwarka Impex is a manufacturer and exporter of handcrafted furniture, wooden furniture, resort furniture, hotel furniture, office furniture, home furniture, antique furniture, and custom-made furniture based in Jodhpur, Rajasthan, India.

02 Products

• All products displayed on the website are subject to availability.
• Due to the handmade nature of our furniture, slight variations in color, texture, grain, finish, and dimensions may occur.
• Product images are for illustration purposes and may vary slightly from the actual product.

03 Custom Orders

• Custom designs and specifications must be approved by the customer before production.
• Once production begins, modifications may not be possible.
• Custom orders may require advance payment and are generally non-refundable.

04 Pricing

• Prices are subject to change without notice.
• Taxes, customs duties, freight charges, insurance, and local import fees are not included unless specifically stated.

05 Payments

• Orders are processed after payment confirmation.
• For export and bulk orders, payment terms will be agreed upon separately.
• We reserve the right to cancel orders in case of payment issues.

06 Shipping

• Delivery timelines are estimates and may vary due to production schedules, logistics, customs clearance, weather conditions, or other unforeseen circumstances.
• Risk transfers to the buyer upon dispatch unless otherwise agreed in writing.

For full details, please read our Shipping & Delivery Policy.

07 Intellectual Property

All content on this website, including text, images, logos, product designs, and graphics, is the property of Dwarka Impex and may not be copied or used without written permission.

08 Limitation of Liability

Dwarka Impex shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.

09 Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Jodhpur, Rajasthan.

10 Cancellation Policy

• Orders may be cancelled before production begins.
• Once production has started, cancellation charges may apply.
• Custom furniture orders cannot be cancelled after manufacturing commences.